Refund and Returns Policy
At TECHGRID, customer satisfaction is our priority. Please review our refund and returns policy below.
1. Return Eligibility
Items may be returned within 7 days of delivery if unused, undamaged, and in original packaging.
2. Non-Returnable Items
Products damaged due to misuse, or items missing original packaging, are not eligible for return.
3. Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 7-10 business days.
4. Exchanges
We offer exchanges for defective or damaged products. Contact us to arrange an exchange.
5. How to Request a Return
Contact us at hamzaminhas00@icloud.com or +92 319 5619449 with your order number to start a return or refund request.
Address: Lahore, Punjab, Pakistan