Refund policy

Return & Refund Policy — TECHGRID

We have a 7-day return policy — you have 7 days after receiving your item to request a return.

Eligibility

To be eligible for a return:

• Item must be unused and in the same condition you received it

• Original tags and packaging must be intact

• You must have the receipt or proof of purchase

• Item must be defective or damaged (change-of-mind returns are not accepted)

How to Start a Return

Contact us at hamzaminhas00@icloud.com with your order number before sending anything back.

Returns must be shipped to:

Phool Nagar, Punjab, Pakistan 55260

Items sent back without an approved return request will not be accepted. Once approved, we’ll share shipping instructions.

Damages & Issues

Please inspect your order as soon as it arrives. If the item is defective, damaged, or the wrong item was sent, contact us immediately so we can evaluate and fix it.

Non-Returnable Items

• Sale items and gift cards

• Items damaged due to misuse

• Personal care/hygiene items

Refunds

Once we receive and inspect your return, we’ll notify you whether the refund is approved.

• Approved refunds are processed within 5–7 business days to your original payment method

• Shipping charges are non-refundable

• If more than 15 business days pass after approval with no refund, contact us at hamzaminhas00@icloud.com

Exchanges

The fastest way to get a different item is to return your current one, and once approved, place a new order separately.